Sales Policy of VogueUpCiteino

Effective Date: January 2, 2025

Welcome to VogueUpCiteino, your trusted source for high-quality musical instruments and accessories. Our goal is to provide musicians of all levels with the tools they need to create, perform, and enjoy music. By purchasing from us, you agree to the terms of this Sales Policy. Please take a moment to review the following information.

Order Processing

All orders placed with VogueUpCiteino are processed within 1-2 business days from the time the order is confirmed. You will receive an order confirmation email immediately after your purchase, followed by a shipping confirmation email with tracking details once your order has been dispatched.

Please note that during peak periods or holidays, order processing may take a little longer. If there are any delays in processing your order, we will notify you via email.

Pricing and Payment

The prices displayed on our website, vogueupciteino.com, are in US Dollars and include applicable taxes. We accept a variety of secure payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure online payment options

By completing a purchase on our website, you authorize VogueUpCiteino to charge your payment method for the full amount of the order. All payments are processed through secure encryption to ensure your financial information is protected.

Shipping and Delivery

We offer both domestic and international shipping options. Shipping fees are calculated at checkout based on your delivery location and the size of your order.

  • Shipping Times: Domestic orders are typically delivered within 5-7 business days, depending on the shipping method chosen and your location. International shipping may take longer.
  • Shipping Costs: Shipping fees are added to your order total at checkout, with multiple delivery options available to suit your needs.

Please note that VogueUpCiteino is not responsible for any customs fees, taxes, or import duties that may apply to international shipments. These charges are the responsibility of the recipient.

Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not fully happy with your item, we offer a 30-day return policy for most products. To qualify for a return, the item must be unused, in its original condition, and returned within 30 days of purchase.

  • Refunds will be issued to the original payment method once the returned item has been inspected and approved.
  • Please review our full Return and Refund Policy for more details.

Warranty

All products sold at VogueUpCiteino come with a manufacturer’s warranty against defects in materials and craftsmanship. The length and terms of the warranty may vary depending on the product. Please refer to the product’s page for specific warranty information.

If your product is defective, please contact us immediately at info@vogueupciteino.com, and we will assist you in processing a warranty claim.

Customer Support

Our customer service team is available to assist you with any questions or concerns regarding your order or product. If you need help, please feel free to reach out to us:

We aim to respond to all inquiries within 1-2 business days.

Privacy and Security

We are committed to protecting your personal information. Please review our Privacy Policy to learn more about how we collect, store, and protect your data.

Changes to the Sales Policy

VogueUpCiteino reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about our terms of sale.